IP Phone

The UC service provides Cisco IP phones, both personal and shared (or impersonal).

Please submit a request from the ATELA portal.
Help can be found on the ATELA telephone directory page.

IP Phone 8845


User guide

IP Phone 8945


User guide

IP Phone 7841


User guide

Please submit a request from the ATELA portal.
You will find help on the ATELA web page.

The IP deskphone can be connected in series with the workstation to an active network socket (if the distance between the workstation and the phone is less than 4 m).

For a list of activated network sockets in a room, you can either contact the IT manager of your unit or ask the VPSI Service Desk at 1234.

To connect your IP phone, please look the picture below :

Connections on the IP Phone

IP deskphones should be moved like any other IT device by the user or by the proximity IT support.

The designation of the room displayed on the phone is updated automatically within 24 hours, after having moved the phone to a new room.

If you no longer use your landline telephone, please return it to the Service Desk.
To Administrative Assistants and IT Managers: Please inform us through the Service Desk about unused phones. The UC Service Desk will then be able to redistribute them.

VPN access only.
With the Self Care Portal for Unified Communications, you can configure settings such as speed dial numbers, contact lists, phone services and voicemail notifications.

  1. If you have a question or problem related to the Cisco IP Phone, we suggest you consult our FAQ.
  2. If you can’t find the solution to your problem, contact the Service Desk.
    Access to the support web site
    mail : [email protected]
    telephone: 021 / 63 1234

Find frequently asked questions about the Cisco Fixed IP Phone and solutions to common problems.