Presentation of the CRI

The CRI (IT Repair Center) from EPFL is closely linked to the VPO-SI-ITOP-SDESK. The team is composed of two technicians whose mission is to guarantee IT maintenance as a second level support. The CRI is only able to repair hardware that is both properly inventoried and EPFL ‘s property.

The CRI provides a repair service but does not provide equipment or spare parts.

The CRI does not deal with all types of computer equipment. Please consult the following pages for more informations:

Broken IT Hardware

PC Repair

MAC Repair

All repairs must go through a standard request:

Link to repair request

For all other requests and questions concerning the CRI, please contact the Service Desk:

Web site :
Tél. (021) 693 1234
e-mail: [email protected]
Local : MA A0 393