IT Support

User support

Through its Service Desk, various specialized teams and its online portal, EPFL offers you a wide range of support in your IT activities.

Support platform

Report a problem, track requests, view status of IT services, ...

Support platform user guide

How to use the support platform

Service Desk

Monday to Friday
08:00 - 18:00
[email protected]
021 693 1234


Our Service Desk supports all your IT problems & queries

Monday to Friday: 08:00 - 18:00

Access to the Service Desk platform

mail: [email protected]
phone: 021 / 693 1234