Try the procedure for creating an account, SWITCH has procedures for detecting duplicates and you will then receive the following error message when creating the account

You can then contact SWITCH at [email protected] for more information.

Chances are that someone else used their edu-ID account on this shared computer and your browser has kept track of it.

To correct this problem, this link will delete the edu-id cookies.

This enables certain data to be automatically entered into the SWITCH edu-ID account and the EPFL membership to be indicated there. Certain user data such as name, email address or the barcode of the camipro card are thus transferred from the EPFL directory to the SWITCH edu-ID account. In addition, this EPFL affiliation allows EPFL employees to benefit from additional services such as free orders for scans of EPFL documents.

SWITCH offers comprehensive online help, and you will certainly find the answers to your questions, otherwise you can contact [email protected].