Poseidons’ contacts

You will find on this page the contact informations of every helpdesk where you can ask for support concerning your laptop.

If you have any problem regarding your purchase, please directly contact the seller. Our helpdesks do not sell anything.

EPFL, in addition to their own population, supports ones from UNIL and HEIG-VD.

Emails: [email protected] (Please, use the email of your school to write to us)
Phone: +41 21 693 22 62

Main Helpdesk


  • Troubleshooting
  • Presentation of the laptops from our offers
  • Loan laptops for events
  • Small equipment loan.

Opening hours

Monday to Friday: 10am to 5pm
Saturday and Sunday: closed

Rolex Learning Center’s Helpdesk


  • Quick software configuration
  • Small equipment loan
  • Loan of MacBook Pro for one day

Opening hours

Monday to Friday: 8am to 8pm
Saturday and Sunday: closed

As a rule, we are open during school holidays, excluding bank holidays.

Exceptional closure announcement:

Rolex Learning Center Reception: End of year closure 25 december 2019 and 1st of  january 2020
Helpdesk MA : End of year closure from 24.12.2019 to 03.01.2020


Université de Lausanne

Website of the UNIL helpdesk at Amphimax

Opening hours: Monday to Friday 8am to 5pm
Phone : +41 21 692 22 11
Email : [email protected]

Haute École d'Ingénierie et de gestion du canton de vaud

Website of the HES-SO Poséidon support.


Contact the support of UniNE


Directly contact the Cern Micro Club


Website of the association H-Oxygène


You can write to [email protected]


You can write to [email protected]