Contact Poseidon

You will find on this page the contact information for every helpdesk where you can ask for support concerning your laptop.

If you have any problem regarding your purchase, please contact the reseller directly. Our helpdesks do not sell anything.


The EPFL helpdesk, in addition to its own population, supports students and employees from UNIL and HEIG-VD.

Email: [email protected] (Please, use the email of your school to write to us)
Phone: +41 21 693 22 62
Location: MA A0 393


Main Helpdesk

Services

  • Software & hardware troubleshooting
  • Buying advice & presentation of the laptops from our offers
  • Loan laptops for events
  • Small equipment loan

Opening hours

Monday to Friday: 10am to 5pm
Saturday and Sunday: closed

As a rule, we are open during school holidays, excluding bank holidays.

Rolex Learning Center’s Helpdesk

Services

  • Quick software configuration
  • Small equipment loan
  • MacBook Pro loan for one day

Opening hours

Monday to Friday: 8am to 8pm
Saturday and Sunday: closed

As a rule, we are open during school holidays, excluding bank holidays.


 

Université de Lausanne

Website of the UNIL helpdesk at Amphimax

Opening hours: Monday to Friday 8am to 5pm
Phone : +41 21 692 22 11
Email : [email protected]l.ch


Haute École d'Ingénierie et de gestion du canton de vaud

Website of the HES-SO Poséidon support.


UNINE

Contact the support of UniNE

CERN

Directly contact the Cern Micro Club

CHUV

Website of the association H-Oxygène

CPNV

You can write to [email protected]

ETML

You can write to [email protected]