FAQ Poseidon

Can I buy computers directly from you at the Poseidon Counter?

We do not sell laptops directly. You have to go through our partners’ websites: Darest Shop (HP and Lenovo), Eyra Technology (HP and Lenovo) and ART Computer (Apple). You have to create an account with your EPFL/university partner email.

What laptop brands do you sell?

We sell Lenovo, HP, and Apple computers.

How can I see the prices on the partner sites?

To see the prices and to order, you need to identify yourself on the site. To do this, you need to create an account with your EPFL/partner university address.

Are the prices displayed with or without discounts?

The prices displayed on our website are displayed directly with the Poseidon discount. 

I am having problems using a supplier’s website

You can send us an email at [email protected] or go to our counter, located in MA A0 393.

Can I also buy chargers or other accessories?

This depends on the offers of each of our different partners, displayed directly on their website.

What are the delivery times?

The delivery times are those of our partners, which are indicated on their website.

What if I need buying advice?

You can go through our Poseidon desk and ask for purchasing advice, and you can also test the different models of laptops in the catalog.

Can I change the Swiss keyboard?

For Art Computer you can choose a keyboard option, you can select it directly when you buy a laptop, as an “accessory” option.

For the other suppliers, you can always change the keyboard, but you have to specify it in a comment or send an email to the supplier directly.

What if I have a problem with my purchase?

Please contact the supplier directly.