Jabber Softphone

The Cisco Jabber softphone is a Unified Communication software available for all EPFL employees. It offers presence, instant messaging, voice and video communication, voicemail, screen sharing and conference services…

Install Cisco Jabber

Download the Cisco Jabber application on Windows, MacOS, iOS and Android. Anyone with a personal phone line can use Cisco Jabber.

Request softphone accessories

To request a headset and / or webcam for a softphone in exchange for your hard phone or your old accessories. Request subject to internal approval.

Request a SIP line for Linux

Request for a softphone for Linux (SIP and XMPP client). Configuration available for experts. No support.

Activation of a personal number

The activation of an EPFL personal number is automatic. The process of creating a personal number is linked to the accreditation property “Own a phone number”. This includes the possibility to have voice mail and Jabber for Windows, Mac, Android and iPad.

  1. If you have any problem with the installation, the configuration or the use of the Jabber softphone, please contact first your local IT support for the 1st level support.
  2. For any other problems encountered when using your Jabber softphone, we suggest you consult our FAQ.
  3. If you do not find the solution to your problem, contact the Service Desk.
    Access to the support web site
    mail : [email protected]
    phone : 021 / 63 1234

Find frequently asked questions about Cisco Jabber and solutions to common problems.