The Cisco Jabber softphone is a Unified Communication software available for all EPFL employees. It offers presence, instant messaging, voice and video communication, voicemail, screen sharing and conference services…
There are two protocols that can be used to communicate with persons outside EPFL with Jabber:
Type the URI of your contact in the Search / Call field.
Ex: [email protected]. Don’t hesitate to contact the above URI to make a test.
Type the IP address of your contact, plus “@h.h”
To be contacted by an external contact, his/her equipment must be able to communicate with any of these protocols SIP or H.323.
Communicate your URI to your external contacts, this:
Communicate the IP address server and your internal number to your external contacts :
- IP of server + your internal number. Ex: 18.104.22.168##30195
- Your internal numbe + IP of server. Ex: [email protected]22.214.171.124
Your external contact, choose one of the two syntaxes above as the ability to compose @ or # on their videoconferencing equipment
You can contact either a colleague on his internal nzumber, either a videoconference room.
To contact the videoconferencing system of a given room, type:
- Its internal telephone number. Ex: 39207
- Its URI. Ex: [email protected]
- Its IP addrese plus “@h.h” for Polycom . Ex: [email protected]
You can find this information on the standby screen of each videoconferencing equipment.