Social consultation

.

Studying at EPFL is both stimulating and demanding, presenting students and PhD students with constant and sometimes new challenges. In such an intense environment, it is perfectly normal to experience moments of uncertainty or vulnerability from time to time.

  • Are you going through a difficult time?
  • Do you have doubts or difficulties?
  • Are you worried about someone?
  • Are you unsure about the support options available?

 

The Social consultation offers solution-oriented, free, neutral, and confidential support to the following individuals:

The following topics can be discussed together:

  • Stress management, fears, anxiety
  • Lack of motivation, procrastination
  • Organisational and learning difficulties
  • Exam preparation
  • Choice of studies and orientation, bouncing back from failure
  • Relationship issues (family, friends, conflict)
  • Isolation, integration
  • Administrative procedures, financial problems, and financial scholarships
  • Health issues and adjusting to academic life
  • Study arrangements for students with disabilities or chronic illnesses

The support offered aims to:

  • Clarify your current needs
  • Identify and build on your personal resources
  • Implement concrete solutions to improve your work-life balance
  • Refer you to the EPFL departments and external resources best suited to your situation and assist you, if necessary, with your procedures

The following topics can be discussed together:

  • Stress management, fears, anxiety
  • Lack of motivation, procrastination
  • Conflict resolution
  • Negotiating and setting boundaries
  • Setting goals
  • Relationship issues (family, friends)
  • Isolation, integration
  • Administrative procedures
  • Health issues and adjusting to academic life
  • Study arrangements for students with disabilities or chronic illnesses

The support offered aims to:

  • Clarify your current needs
  • Identify ways to facilitate dialogue and promote conflict resolution
  • Identify and build on your personal resources
  • Implement concrete solutions to improve your work-life balance
  • Refer you to the EPFL internal and external resources best suited to your situation and assist you, if necessary, with your procedures

Your close relationship with students and PhD students makes it easier for you to identify difficult situations or signs of potential distress.

You may have noticed:

  • A change in behavior and/or communication
  • Inappropriate behavior toward others
  • Significant absenteeism or a sudden disappearance
  • Isolation, excessive stress

Contact us so that we can work together to find solutions tailored to this situation.

Not sure who to contact within the school? The Social consultation can direct you to the most appropriate resource for your situation and assist you in navigating EPFL’s internal support services.

.

Message from the Social consutation

Don’t let bad days pile up when you start facing difficulties. There are no irrelevant or taboo topics; anything that worries or questions you deserves to be addressed.

Message from the Social consutation, EPFL

Contact us / Schedule an appointment

In French or English, on the Lausanne campus or online. Emails are checked every business day, with a response within 48 hours.

[email protected]

More information on Social consultation

Learn more about who we are, how we work, examples of cases we’ve resolved, our partners, and our tips to help you.

Learn more

.

On EPFL campus

  • From an EPFL landline: 115
  • From a personal mobile phone: 021 693 3000
  • EPFL campus app : SOS

Out of EPFL campus

  • Phone:  144
  • Call center for on-call physicians : phone 0848 133 133

Assessment of the situation and assistance/redirection based on the person’s needs and location