IT and Data Management Platform


Administration of GASPAR, mailing accounts, Network access for hosts, EPNET network services (IP address administration, network modification), Intranet access, Inventory.

Installation, configuration and maintenance of laptop and desktop computers. Helpdesk for Windows, Mac and Linux computers.

Seeking for IT Support, create a ticket sending an e-mail to:

[email protected] for IT Support at EPFL CH and BCH

[email protected] for IT Support at EPFL Valais

[email protected] for ELN related incidents

After having created a ticket, you may be asked to open TeamViewer for support by Remote Desktop:

click here to download “TeamVewerQS.exe” and run it !


Platform Leader

Team BCH

BCH 1212 (Batochime)
Av. F.-A. Forel 2
CH-1015 Lausanne

Team CH

CH G1 621 (Bâtiment CH)
Station 6
CH-1015 Lausanne

Team EPFL Valais Wallis (Sion)

Location  I19 N3.21 : Industrie 19 building, access only via the I17 cafeteria and then via the footbridge between the two buildings.

Postal address :

EPFL Valais – IT support
Rue de l’Industrie 17 – CP 440
CH-1951 Sion

IT support for all units of EPFL Valais Wallis – Buildings Industrie 17 and Industrie 19.
Fisrt Level IT support for ENAC units in ALPOLE building.