Meeting users' needs
The real estate assets and infrastructures are under the responsibility of the Real Estate and Infrastructures Domain (DII). It ensures that it maintains use value through construction projects and maintenance work to meet the specific needs of EPFL community members. The DII is also responsible for all caretaking and operational services.
Services offered by the DII
To meet your needs for office furnishings or moves, adaptations of installations and infrastructure modifications, a facilities request can be made using the online form.
For all kinds of technical problems (power failure, damaged door/window, blocked drain, heating, water leak, etc.), call PCC at number 34000, 24/7.
For your requests regarding cleaning services, waste management and keys.
To prepare a facilities request in view of an office furnishing or move: furniture catalogues, practical information and regulations.
Schedules and information regarding sending and receiving internal and external mail, and contacts for express postage.
To order your office supplies and consumables using the SESAME portal.
Information on parking policy on the EPFL campus.
EPFL’s audiovisual service (SAVE) offers the following services: audiovisual troubleshooting, lending of equipment, videoconferencing, etc.
The Print Centre team supports you in your projects, whether they are simple or complex. Our skills in graphic design, printing and binding are at your service.
Energy issues are managed by the DII Operations unit. This unit plans, operates and maintains the technical installations of all EPFL buildings.
The Camipro card is your gateway to the EPFL Campus. It is an electronic smart card that gives you access to various functions, benefits and services. It acts as an electronic wallet and allows you to pay without cash in the various shops on the Campus.
Secretariat DII Facilities & Services
41 21 693 5222
Secretariat DII Construction & Management
41 21 693 5220
Domaine Immobilier et Infrastructures (DII)
Bâtiment BS (BS 127)