IS Academic Services

Our mission and our goals

The IS Academic Services unit is at the core of creating value within the Information System and its evolutions. It develops, enhances, and consolidates IT solutions while ensuring their stability. The unit advises on the potential impact of solutions on business processes and suggests process improvements based on standard market solutions or in‑house developments.

We are the strategic IT partner for EPFL’s business units, and more specifically for:

  • The Vice Presidency for Academic Affairs (VPA)
  • The Presidency (P)
  • The Vice Presidency for Innovation and Impact (VPI)
  • The Vice Presidency for the Support of Strategic Initiatives (VPS)

The services we offer

Full‑Stack Development

The full‑stack development team designs, develops, and maintains cross‑functional web applications to meet the needs of EPFL and its missions in teaching, research, and innovation. It integrates both off‑the‑shelf products (on‑premises or SaaS, free or paid) as well as code contributions that it develops in‑house.

Training IT Management

Training IT Management analyzes business needs by deploying appropriate IT solutions and contributes to the continuous improvement and evolution of tools within the PLEXUS1 project. It also provides support to users of applications related to academic management, such as IS‑Academia and Moodle.

Cross-functional coordination

Composed of diverse profiles combining Service Managers, system specialists, and Product Owners, the administrative unit operates the full lifecycle of more than 35 services. The range of services covered is very broad: from teaching applications to research tools, including EPFL’s VDI and CRM systems, as well as the EPFL Campus platform.

PLEXUS Program

PLEXUS is a strategic program at EPFL aimed at modernizing educational applications and equipment to provide an enhanced teaching experience for all academic stakeholders.