In order to help extend the lifespan of smartphones, we have set up an at-cost repair service on our Lausanne campus. The service will begin in the spring of 2023 and be available every day from 12pm to 2pm at the Poseidon premises.
Point Smart will be based on the same model as Point Vélo, in that repairs will be done by student assistants at cost price: only spare parts will be charged.
Point Smart services (non-exhaustive list)
- LCD screen repair
- Back screen repair
- Battery repair
- Front/rear camera repair
- Speaker repair
- Charging socket repair
- Deoxidation
- Camera lens repair
- Etc.
How it works
Point Smart will be open:
- Every day from 12pm to 2pm
- At Poseidon, room MA A0 393
You can book an appointment on ServiceNOW using your GASPAR login.
You will be given an initial 15-minute consultation in order to assess the state of your phone.
IMPORTANT
It is essential you back up your personal data before coming to the appointment. We are not responsible for any data loss that may occur during the repair.
The initial assessment is non-binding: if you accept the proposed service, your phone will be taken for repair and will generally be ready for collection between 4pm and 4:30pm the same day. You will be informed if the repair requires additional time.
You will be asked to pay for the repair when you collect your device. Payments can be made only via Camipro. A summary of repairs will then appear on your ServiceNOW ticket.
Contact
Manuel Cubero-Castan
[email protected]