DNDi

Company :

http://www.dndi.org

Use of SEAM :

Drugs for Neglected Diseases initiative (DNDi) is a collaborative, patients’ needs-driven, non-profit drug research and development (R&D) organization that is developing new treatments for Neglected Diseases. We used SEAM method to define the scope of our SRM (Stakeholder Relationship Management) project, qualify main features to deliver and benefits of use. It helped to better understand project stakeholder expectations. 

This image was sketched to understand DNDi’s ecosystem and identify main stakeholders who need to be capture in the CRM

Quote :

The SEAM approach was essential for scoping of business requirements and aligning IT solutions with stakeholder expectations.” 

Pascal Carpentier, Head of Information Systems and Technology