Frequently Asked Questions

Frequently Asked Questions Concerning the Glassware Washing Facility

  • Where is located the Glassware Washing Facility of the SV School?

You can find our Facility in the SV and AI buildings in rooms SV 1522 and AI 0231.  

 

  • What are your opening hours?

The Facility is open Monday to Friday from 8:00AM to 12:00PM and from 1:00PM to 4:30PM.    

 

Frequently Asked Questions Concerning the Cleaning of the Glassware  

  • Our laboratory recently moved to the SV School. How can we proceed to obtain laboratory glassware?  

Newcomers are invited to contact us by email or by phone at number 39663 so we can fill your chosen cupboards with the necessary glassware for your laboratory and provide you with the plastic boxes for the dirty glassware, and those for the material to be sterilized.

 

  • Do we need to pretreat the used glassware before handing it to your personnel?

Yes, for hygiene and security reasons we ask the users to pre-rinse the glassware before placing it in the grey plastic boxes, this in order to:

– Avoid that any product dries in the containers, making the washing more difficult;

– Avoid any toxic solution to come in contact with our personnel.

 

  • My dirty glassware was not collected, why?

Several reasons are possible:

…Your box is not filled enough: Our personnel collects boxes which are at least half-filled with glassware. However if your laboratory uses only very little glassware daily, the box will be picked up at least once per week.

…The glassware was not pre-rinsed by the users: For hygiene and security reasons we ask the users to pre-rinse the glassware before placing it in the grey plastic boxes. If your box was not collected for this reason, you will be notified with a little left by our collaborator on your glassware.

...Your grey plastic box is overfilled: If your box contains too much glassware and that the collaborator was not able to stack the boxes during his round, your box was left at your laboratory. If your box was not collected for this reason, you will be notified with a little left by our collaborator on your glassware.

…The glassware was not properly placed in the box: If the glassware is placed in a messy way or if there is glassware protruding from the box, it may be difficult for our collaborator to collect your glassware container without damaging the contents. Therefore the box was left at your laboratory. If your box was not collected for this reason, you will be notified with a little left by our collaborator on your glassware.

 

  • What kind of glassware is taken care of by your Facility?

Our personnel takes care of the glassware from the School common stock, such as beakers, Erlenmeyers, test tubes, volumetric flasks, etc. However, we can also take care of any other glassware if your laboratory uses some specific items. Feel free to contact us and let us know if this is the case. We will label your items to make sure they do not get mixed with the common stock.

 

  • Can we hand you any type of material to be washed?

In principle yes, however, since the treatment is quite aggressive we will need to determine whether your equipment may be damaged.

 

  • How is the glassware washed?

The glassware is washed in specific washers-disinfectors where it gets washed, rinsed and dried. After these steps the glassware is placed in a dry oven to eliminate DNases and pyrogens. Laboratory flasks are on the other hand sterilized by autoclaving.

 

  • When is the dirty glassware collected?

The grey plastic boxes are collected once per day around 7:30AM.

 

  • When is the clean glassware distributed?

The clean glassware is brought back by our personnel directly to your cupboards, according to the following schedule:

– Between 8:00AM and 10:00AM: Distribution of the clean glassware

– Between 3:00PM and 4:00PM: Distribution the clean plastic glassware

 

  • What is the price of the glassware washing service?

You can find al the information on the billing of our services on this page here.

 

Frequently Asked Questions Concerning our Sterilization Services

IMPORTANT: The procedures concerning the sterilization services are currently being modified. You will find our new procedures on these pages in January 2016. In the meantime, feel free to contact us should you have any questions.

 

  • What is the sterilization method used at your Facility?

The Glassware Washing Facility has several autoclaves for sterilization. Sterilization is obtained by an exposure to high pressure vapor at 121°C for 20 minutes. A complete autoclave run lasts about 2 hours.

 

  • Can we hand you any type of equipment for autoclaving (plastic, glass, inox, etc.)?

Any type of equipment can be autoclaved, providing that the material can stand high temperatures and pressure. Large pieces of equipment or more sophisticated device to be decontaminated could be treated in a peroxide airlock available in the School. Please, contact us should this option be of interest to your unit.

 

  • How often are the solutions and material to be sterilized collected by your personnel? When is the equipment treated brought back to the laboratory?  

Solutions and equipment are treated on weekdays according to the following schedule:

– Solutions of less than 2 Liters:

1st collection as of 7:30AM

1st distribution as of 1:30PM

2nd collection as of 1:30PM

2nd distribution as of 4:00PM

 

– Solutions of 2 Liters:

1st collection as of 7:30AM

1st distribution as of 1:30PM

2nd collection as of 1:30PM

2nd distribution the day after as of 1:30PM

 

– Solid equipment (plasticware, surgical tools, etc.):

1st collection as of 7:30AM

1st distribution as of 1:30PM

2nd collection as of 1:30PM

2nd distribution the day after as of 7:30AM

   

  • What is the difference between the two types of control tapes that one can find on the material treated in the Glassware Washing Facility?

Our personnel is asked to stick an appropriate control tape, depending on the treatment applied to your material:

Autoclave control tape Dry oven control tape

If your equipment was sterilized, it will show the autoclave tape here above on the left. If your equipment is glassware treated in the dry oven, the control tape shown will be the one here on the right.

IMPORTANT: The dry oven is not a sterilization method! It only eliminated DNases and pyrogens.

 

  • How much is the sterilization service?

You can find all the information on the billing of our services by clicking on the link here.

 

Frequently Asked Questions Concerning the Double-Distilled Water

  • Which are the different types of water available in the SV School?

The Glassware Washing Facility provides the laboratories with sterile double-distilled water produced from the demineralized water network. You can click on the link here for more information on the different types of water available. 

 

  • What are the different volumes of double-distilled water available?

Double distilled water is available to the laboratories in flasks of 2L, 1L and 500ml. Our users may pick up, up to 4 Liters, without prior order, either room SV 1522 or AI 0231, during the opening hours of the Facility. For amounts and volumes larger than 5 Liters, the users are asked to place an order by email at [email protected]. The preparation delay is of 3 days to 1 week depending on the volume ordered. Users will be notified by email as soon as the order is ready to be collected in our Facility.

  

  • What is the price of the double-distilled water?

The double-distilled water provided is included in the Glassware Washing Facility monthly plan, regardelss of the amount of water used.

 

Frequently Asked Questions Concerning the Lab Coats

  • What kind of lab coats do you provide?

The Glassware Washing Facility provides the users with P1 (white, cotton) and P2 (blue, microfibers) lab coats. These lab coats are available in all sizes and cannot be labeled by the users as they are part of a common stock.

 

  • How can one get new lab coats?

P1 and P2 clean lab coats are distributed every Tuesday and Thursday, from 10:00AM to 12:00PM and from 2:00PM and 4:00PM in rooms AI 0231 and SV 1522.

 

  • How does one dispose of dirty lab coats?

– P1 lab coats must be deposited in the grey bins with a lab coat logo available in all levels of both AI and Sv buildings. Our prsonnel will take care of emptying those bins every Wednesday afternoon;

– P2 lab coats must be wrapped in your P2 laboratory in a yellow waste bag provided by our Facility. Those bags once filled should be closed and deposited beside the P2 waste collection area. Our personnel will take care to collect those yellow bags every Tuesday and Thursday morning along with your P2 waste.

 

  • I have spilled a large amount of a contaminated solution on my lab coat. How can I dispose it properly?

If a P2 lab coat was contaminated with a solution, it has to be wrapped and sealed in an appropriate yellow plastic bag. It can then be deposited by the P2 waste collection area

 

  • How much are the lab coats?

The price of the lab coats is included in the Facility monthly plan billed to the users, regardless of the number of labcoats used.