No show penalties
- Principle
-
- No show :
- Penalty if one slot is booked and nobody uses it.
- Cancelation fees
- No penalty if reservation is canceled more than 24 hours
- No penalty if reservation is canceled less than 24 hours and another user booked it
- No penalty if reservation is canceled less than 24 hours and somebody used the slot.
- Penalty for canceled reservation less than 24 hours, and nobody used the slot.
- No show :
Cancelation rules
- No penalty if canceled more than 24 hours
- No discount versus cancelation time less than 24 hours
- The sooner you cancel your reservation slot, the better, as somebody can book it and use it.
Move
- You can move a reservation slot without fees, if a slot is available before.
- The system will proposed you a list of target slot for moving.
- The list is restricted to
-
- the period prior the date of your actual reservation slot
- available slots (not booked, during working hours)
- compatible slots (same machine configuration).
- Your responsibility is transferred from the initial slot to the new slot, with standard rules applied to the new slot.