Our team provides a 24h/24h and 7/7 emergency stand-by service for the following common equipment under alarm:
– Biobar stocks of the SV Store
– Common warm and cold rooms
– P3 laboratory autoclaves
In case of an equipment breakdown, the person of the emergency stand-by service ensures that any biological material is well preserved and transferred to an emergency appliance within maximum 1 hour. The concerned users are advised as soon as possible.
The emergency stand-by service may also be solicited for a technical help in case of major issues with laboratory equipment outside working hours. In order to contact us, call number 34000 and ask for the SV emergency stand-by person.