Best Practice

  • Mail is not a chat/instant messaging tool :
    • Jabber is a tool supported by VPSI (plase refer to
    • Ask your proximity support if there are ‘local’ supported tools
  • Mail is not an EDM:
    • Mail applications should not be used to store documents.
    • Mail applications do not allow to classify and do not provide versioning feature.
    • the  search engine in Exchange do not search in attachments.
  • Here is a figure of how to use a mailbox:

  • Invitations in shared calendars should not be used to announce events, such as conferences. This pollutes the calendars of people who do not wish to attend. The EPFL Memento can be used to announce such events. For more information: